Returns & Exchanges
At Mayo Filipino Store, we want you to be completely satisfied with your purchase of our authentic Filipino goods. If you are not happy with your order, we offer a straightforward return process for eligible items within 30 days of delivery.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization.
Prepare the Package
Carefully pack the unused items in their original packaging, ensuring that all food seals remain intact and tags are still attached.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized courier location to be sent back to our warehouse.
Receive Your Refund
Once we inspect and approve your return, we will process a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing